kay_thanks – January 25, 2018
I ordered an engraved item online and was not happy with the outcome. I decided that I wanted to have it returned and visited our local mall. A very helpful lady working at the All Things Engraved kiosk remade the item free of charge and provided me with excellent customer service. When I returned to pick it up the next day, I surprised her with a Tim Horton's gift card because I noticed she was drinking their coffee the day before.